Terms of service

Welcome to FCGARDEN LLC.

These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these terms, subject to applicable law.

1. General Information

FCGARDEN LLC is an online retailer specializing in lawn mowers, power generators, outdoor equipment, and accessories.

We reserve the right to update our products, pricing, and website content when necessary.

2. Eligibility

By placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable law.

You agree to provide accurate billing, shipping, and contact information.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, specifications, photographs, and availability information.

However, product colors, packaging, or features may occasionally differ due to manufacturer updates.

Customers should review product specifications before purchasing.

4. Pricing and Payment

All product prices are displayed in US dollars unless otherwise indicated.

Applicable taxes, shipping costs, and additional fees will be displayed during checkout.

Payment must be successfully authorized before order fulfillment.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel orders for legitimate reasons, including suspected fraud, product unavailability, or significant pricing errors.

If an order is canceled after payment has been collected, we will issue the appropriate refund.

6. Shipping and Delivery

Orders are typically processed within 1–2 business days.

Estimated shipping transit time is 3–5 business days.

Delivery times are estimates and may vary depending on location and carrier operations.

Please review our Shipping Policy for additional details.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery.

Approved refunds are generally processed within 10 business days.

Please review our Refund and Return Policy for complete information.

8. Product Use and Safety

Customers are responsible for following all manufacturer operating instructions and safety guidelines.

Outdoor power equipment, including lawn mowers and generators, must be operated and maintained appropriately.

Generators must never be operated indoors or in enclosed spaces due to the risk of carbon monoxide poisoning.

9. Warranty Information

Certain products may include manufacturer warranties.

Warranty terms, coverage, and duration depend on the specific product and manufacturer.

Please refer to the product documentation or contact our customer support team for assistance.

10. Intellectual Property

Original website content, including FCGARDEN branding, text, and graphics, is protected by applicable intellectual property laws.

Third-party product names and trademarks remain the property of their respective owners.

11. Limitation of Liability

To the extent permitted by applicable law, FCGARDEN LLC will not be responsible for indirect or consequential losses arising from website interruptions or product misuse.

Nothing in these terms excludes or restricts consumer rights or liabilities that cannot legally be excluded.

12. Changes to These Terms

We may revise these Terms of Service when necessary.

Updated terms will be published on our website.

13. Contact Information

FCGARDEN LLC

Address: 7952 NW 14th St, Doral, FL 33126, USA

Phone: +1 (727) 620-3913

Email: support@fcgarden.us

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)